Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of the website are informed about the processing of their personal data.

1. Data controller

Headline: HELEN JANE HADLEY
National ID Y2631573L
Address Génova Street, 6, 5th Floor C, 18004 Granada, Andalusia, Spain
Phone number 645491346
Website soundslikebalance.com

2. Purpose of data processing

The personal data collected through the website will be used for the following purposes:

Manage information requests made by the user through the contact forms or means provided on the website
Provide the services offered through the website
Manage business or professional relationships with clients
Send commercial communications related to the services offered, provided the user has given their consent
Comply with applicable legal obligations

3. Lawful basis for processing

The legal basis for the processing of data is:

User consent for contact or providing their data
The execution of a contract or preliminary agreement in the case of hiring services
Compliance with applicable legal obligations for the responsible party
Legitimate interest in improving services and user experience

4. Data Retention

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and as long as the relationship with the user is maintained. Subsequently, it will be kept blocked for the legally established periods to address potential liabilities.

5. Data Recipients

The data will not be shared with third parties except when legally required or when necessary for the provision of the service. If applicable, suppliers providing auxiliary services to the data controller, such as hosting, website maintenance, or communication platforms, may access the data, ensuring compliance with data protection regulations at all times.

6. User rights

The user has the right to:

Access your personal data
Request correction of inaccurate data
Request their deletion when the data is no longer needed
Request limitation of treatment
Object to the processing of their data
Request the portability of your data

To exercise these rights, the user may send a request together with a copy of his/her identification document to the address indicated above.

Likewise, the user has the right to file a complaint with the Spanish Data Protection Agency if they consider that the processing of their data does not comply with current regulations.

7. Security measures

The data controller shall implement the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing its loss, alteration, or unauthorized access.

8. Truthfulness of the data

The user guarantees that the data provided are truthful, accurate and updated, being responsible for any damage that may be caused by the breach of this obligation.

9. Privacy Policy Changes

The responsible reserves the right to modify this privacy policy to adapt it to new legislation or jurisprudence. In such cases, the changes will be announced on this page reasonably in advance of their implementation.